Engaging communication
Team workshop
Are your team communicating like a well oiled machine, or can communication be a bit clunky? This course helps your team develop their communication style, learn how to adapt their approach and engage customers and fellow employees alike.
- Develop understanding of your own communication style
- Understand your audience and learn to flex your approach
- Appreciate the impact good listening skills have on business outcome
- Check and deepen understanding through the use of probing questions
- Learn to interpret non-verbal cues
- Express yourself clearly and concisely
- Team members who want to improve how they communicate
- Length: 2 hours
- In-person or virtual
- Maximum participants: 15